PRIVACY POLICY

Artsy Vows LLP | www.artsyvows.com

Effective Date: March 26, 2026

Last Updated: March 26, 2026

1. General

   Artsy Vows LLP ("Artsy Vows", "we", "us", or "our") is a luxury destination wedding planning company based in Goa, India, operating through www.artsyvows.com (the "Website"). We are committed to protecting and respecting your privacy.

   This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our Website or engage our Services. It is intended to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.

   By using our Website or Services, you consent to the collection and use of your information as described in this Privacy Policy. Please read this policy carefully. If you do not agree with its terms, please refrain from using our Website or Services.

   This policy is subject to change at any time. We encourage you to review it periodically to stay informed of any updates.

2. Information We Collect

   a) Information You Provide Directly

   1. Full name
   2. Email address
   3. Phone number
   4. Mailing / billing address
   5. Payment information (processed securely through third-party payment gateways)
   6. Wedding event details (date, location, guest count, preferences, budget)
   7. Any other information you share with us through forms, emails, or consultations

   b) Information Collected Automatically

   When you visit our Website, we may automatically collect certain technical information, including:

   1. IP address and device identifiers
   2. Browser type, version, and language
   3. Operating system
   4. Pages visited, time spent, and clickstream data
   5. Referring website URLs
   6. Cookie data (see Section 6)

   c) Information from Third Parties

   We may receive information about you from third-party sources such as social media platforms, referral partners, or public databases, which we may combine with information we already hold about you.

3. How We Use Your Information

   We use the information we collect for the following purposes:

   1. To provide, manage, and personalise our wedding planning Services
   2. To process bookings, payments, and transactions
   3. To communicate with you regarding your event, inquiries, and updates
   4. To send periodic emails about your project, upcoming offers, or relevant services (you may opt out at any time)
   5. To coordinate with third-party vendors on your behalf
   6. To improve our Website, services, and overall client experience
   7. To comply with legal obligations and resolve disputes
   8. To detect, prevent, and address fraud or security issues
4. Sharing of Personal Information

   We do not sell, trade, or rent your personal information to outside parties. We may share your information only in the following circumstances:

   1. With trusted third-party vendors and service providers (venues, caterers, decorators, photographers, etc.) engaged on your behalf to execute your event — only to the extent necessary for service delivery.
   2. With payment processors and financial institutions to complete transactions securely.
   3. With technology and analytics partners who assist us in operating our Website, provided they are bound by confidentiality obligations.
   4. To comply with applicable laws, court orders, or lawful government requests.
   5. To protect the rights, safety, and property of Artsy Vows LLP, our clients, or others.
   6. In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to confidentiality obligations.

   All third parties with whom we share data are required to maintain appropriate data protection standards consistent with applicable Indian law.

5. Data Storage & Transfer

   Your personal data is stored on secure servers. Where data is transferred to or accessed by parties outside India (for example, international destination wedding vendors), we take reasonable steps to ensure adequate data protection safeguards are in place.

   Your information will be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law.

6. Cookies

   We use cookies — small text files stored on your device — to enhance your experience on our Website. Cookies help us:

   1. Remember your preferences and settings for future visits
   2. Understand how visitors use our Website (analytics)
   3. Improve Website performance and functionality
   4. Deliver relevant content and communications

   We use both session cookies (deleted when you close your browser) and persistent cookies (which remain on your device for a set period). Approved third parties, such as analytics providers and social media platforms, may also set cookies when you interact with our Website.

   You can disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Website.

7. Data Security

   We take the security of your personal information seriously and implement appropriate technical, physical, and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:

   1. SSL (Secure Sockets Layer) encryption for all data transmitted via our Website
   2. Secure storage on protected servers with access controls
   3. Restricted internal access to personal data on a need-to-know basis
   4. Regular review of our data collection, storage, and processing practices

   While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of any account credentials and for notifying us immediately of any unauthorised use.

8. Children's Privacy

   Our Website and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, you may only use our Website with the consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a minor without appropriate consent, we will take steps to delete that information promptly.

9. Your Rights

   As a user of our Website and Services, you have the following rights with respect to your personal data:

   1. Access: You may request a copy of the personal information we hold about you.
   2. Correction: You may request correction of inaccurate or incomplete information.
   3. Deletion: You may request deletion of your personal data, subject to our legal obligations.
   4. Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
   5. Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

   To exercise any of these rights, please contact us at info@artsyvows.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Third-Party Links

    Our Website may contain links to third-party websites or platforms (e.g., venue websites, vendor portfolios, social media). These third-party sites have their own privacy policies, and we have no control over or responsibility for their content or data practices. We encourage you to read the privacy policy of every website you visit when leaving our Website.

11. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Website or Services following any changes constitutes your acceptance of the revised policy.

    For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our Website prior to the change taking effect.

12. Grievance Officer

    In accordance with the Information Technology Act, 2000 and applicable rules, if you have any concerns, complaints, or grievances regarding the processing of your personal data, please contact our designated Grievance Officer:

    Grievance Officer
    • Company: Artsy Vows LLP
    • Email: info@artsyvows.com
    • Phone: +91 9004691879
    • Address: Goa, India
    • Website: www.artsyvows.com

    We will acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days of receipt.

— Your trust is the foundation of every celebration we create —